What To Do If You Think You Have A Virus !
DON’T:
1 – Randomly search for virus cleaning programs on the web
2 – Believe pop-ups telling you your computer is infected –
unless you know it is from a program you had already installed
3 – Believe phone calls from Microsoft telling you you’re infected
4 – Install a 2nd or 3rd virus cleaning program –
this will slow down your computer –
you only need one good active virus cleaning program –
also the two programs may nullify effective virus detection
5 – Don’t run programs your friends recommend unless you
understand what they actually do DO:
1 – Check for recently installed programs
and remove the ones you don’t recognize
2 – Update your existing virus cleaning program definitions
3 – Boot into Windows Safe Mode & run a full virus scan –
if you are infected, consider running a 2nd full scan
to verify you are now virus/spyware free
4 – Remember that infected programs may have changed
browser home pages or search engines –
avoid re-infection by resetting your browser defaults
5 – If you need further help,
DO call a professional sooner rather than later
1 – Randomly search for virus cleaning programs on the web
2 – Believe pop-ups telling you your computer is infected –
unless you know it is from a program you had already installed
3 – Believe phone calls from Microsoft telling you you’re infected
4 – Install a 2nd or 3rd virus cleaning program –
this will slow down your computer –
you only need one good active virus cleaning program –
also the two programs may nullify effective virus detection
5 – Don’t run programs your friends recommend unless you
understand what they actually do DO:
1 – Check for recently installed programs
and remove the ones you don’t recognize
2 – Update your existing virus cleaning program definitions
3 – Boot into Windows Safe Mode & run a full virus scan –
if you are infected, consider running a 2nd full scan
to verify you are now virus/spyware free
4 – Remember that infected programs may have changed
browser home pages or search engines –
avoid re-infection by resetting your browser defaults
5 – If you need further help,
DO call a professional sooner rather than later
About the Author: Ray Bowyer, Computer Consultant
Ray Bowyer, Computer Consultant lives & works in the Boise, Idaho area & provides computer desktop & laptop repair, training, problem solving, computer networking, & virus removal for Boise, Meridian, Nampa, Caldwell & other Treasure Valley Idaho area small businesses, home offices & home computer users. Phone: (208) 631-7527. Email: consultant@raybowyer.com . Mailing Address: 1740 E. Fairview Ave., # 305, Meridian, ID 83642. Computer Repair & Services - Boise Idaho - Meridian Idaho. "Reducing computer frustration one problem at a time by providing computer TLC(Technical Loving Care)!"