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Here are a list of Q&A’s I filled out on one site !

February 10, 2014 0 Comments

Questions & Answers

Why does your work stand out from others who do what you do?

No sales, just solutions !

Describe the most common types of jobs you do for your clients.

Virus removal, computer tune-ups, computer networking, computer upgrades, computer repair, computer training.

What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

More powerful tablets or laptop/tablet convertibles.  Basically more powerful, faster, cheaper products every year.

What important information should buyers have thought through before seeking you out?

Contact me before buying your computer to make sure you have all the right features to fit your needs.  No charge to review specifications on a computer or product you are considering!

Do you have a favorite story from your work?

I remember when WordPerfect for Dummies encourage customers to know what their computer person’s favorite cookie was.  Some customer would have them ready when I showed up!

What do you like most about your job?

Helping solve problems for others!

How did you decide to get in your line of work?

Didn’t like the practices I saw in computer retail stores I worked at.

Do you do any sort of continuing education to stay up on the latest developments in your field?

I learn as new products come out such as Windows 8 & how to make it act more like previous Windows versions so customers can get their work done.  I read current news articles & tech tips.

Write your own question and answer it.

Why should we hire you? Because I care, I am experienced, I don’t sell you products, just solutions

What is your greatest strength?

Persistence – I like to work on the problem until it is solved.

If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

You almost always get better service from a small business owner, versus someone working for the small business owner.

If you were advising someone who wanted to get into your profession, what would you suggest?

I would be glad to talk to them individually to see what they are doing now & get a better idea of what they want to do later & then give them my suggestions.

What advice do you have for a customer looking to hire a provider like you?

Check experience. Also if they sell products or software, how can they truly be an unbiased consultant?

Tell us about a recent job you did that you are particularly proud of.

Removed 1400 virus infection points from a customer’s computer.   Another one is a computer that wouldn’t boot-up.  Their national tech support thought it was hardware problems.  I was able to scan the harddrive for viruses, found some, removed them & then the computer would bootup! 🙂

If you have a complicated pricing system for your service, please give all the details here.

Not complicated.  I charge an hourly rate, but break it down into 1/4 hour increments.  I do not charge travel in the Treasure Valley Idaho area.

What questions do customers most commonly ask you? What’s your answer?

What’s the best computer to by?  It all depends on the customer’s needs & budget.

What do you wish customers knew about you or your profession?

I have lived in Idaho all my life including college.  I care about my customers & their computer problems.  If I don’t know how to solve their problem, I might know someone that does.

About the Author:

Ray Bowyer, Computer Consultant lives & works in the Boise, Idaho area & provides computer desktop & laptop repair, training, problem solving, computer networking, & virus removal for Boise, Meridian, Nampa, Caldwell & other Treasure Valley Idaho area small businesses, home offices & home computer users. Phone: (208) 631-7527. Email: . Mailing Address: 1740 E. Fairview Ave., # 305, Meridian, ID 83642. Computer Repair & Services - Boise Idaho - Meridian Idaho. "Reducing computer frustration one problem at a time by providing computer TLC(Technical Loving Care)!"

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